Gaziantep University

GAZİANTEP UNIVERSITY

Türkçe
DEPARTMENT OF BUSINESS ADMINISTRATION 
HOMEPAGE
Announcements / Documents
Lisans Vize Programı 22 March 2017
İİBF İNTÖRN YÖNERGESİ 19 September 2013
Course Details
Course Title
TOTAL QUALITY MANAGEMENT
Code
İŞLT 415
Course Info
Theoric fundamentals total quality, definiton and measurement of quality, quality as  a business strategy, international quality standarts, Total Quality Management Model, Costumer Focus, Constant Improve, Contributions of workers, Benchmarking, TQM instruments, QFD, Taguchi method, Pareto Diagrams, Cause-Reason Diagrams, Statistical Process Control.
Credit
3
ECTS
5
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