Course Title |
Secretarial Services |
Code |
TDS245 |
Course Info |
Writing rules, an example study of writing to the official and private sector, techniques of filing (aim of filing, importance, forms and filing systems), opening of the coming post.Office application (aims, type of office jobs, charged in the office), definition of secretary, features required to be a secretary, secretary and work place (manner to the employer, manner to the job, impression, voice and speaking, quick-tempered, position, general appearance, regularity of the office), rules of using telephone, public affairs and secretary (foreign affairs, public affairs in the (office), interviewer acceptance (an interviewer acceptance, salute with visitor, understanding reason of acceptance’s visit, to get own comfort of visitor and treating with respect and honor, introducing visitor to the superior. visitor who has an appointment, no appointment but who come as visitor accept by the superior, coming friends of the superior, cases in which the subject for the visit is different from the subject covered by the visited person, in coming message to be referred to a meeting or conference hall/room message referral to the visitor. |
Credit |
4 |
ECTS |
4 |