Gaziantep University

GAZİANTEP UNIVERSITY

Türkçe
AIRCRAFT AND AEROSPACE ENGINEERING DEPARTMENT 
HOMEPAGE
Course Details
Course Title
CUSTOMER RELATIONS
Code
AE 233
Course Info
Customer relations, concept of customer relations management, dimension of customer relations, customer orientation, customer service, customer satisfaction, customer value, customer loyalty and customer retention, customer relationship process, communication with customers, customers complaint,  measuring customer relations, development in customers relations 
Credit
3
ECTS
3
Design ~GAÜN WebTeam